Academy / Competency programme

Social engineering

Pressure, trust and circumstances influence decisions. Develop your ability to recognise manipulation and assess human and organisational susceptibility.

Professional application

Relevant to teams dealing with clients, handling sensitive information or making decisions under pressure. Recognising manipulation also supports resilience to disinformation: distinguishing claims from facts and assessing the source and context of a message.

Role in the wider system

Connects an understanding of behaviour with protecting decisions and information from improper influence.

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Development within this discipline

Three levels of independence.

Compare outcomes and entry requirements. Each higher level requires the preceding competence or equivalent experience. We agree your entry level before training.

Level I

Recognising influence

Understand how pressure and trust can affect a decision.

Outcome

You can recognise indications of manipulation and the need to verify a request.

Entry requirements

Experience of everyday interaction with people; no psychology background is required.

Audience and competency scope
Who it is for
Staff and those managing contact with people outside the organisation.
Competencies developed
  • Recognise signs of improper influence
  • Identify situations requiring further verification
Areas covered
Social influence; responsibility for information.
Nature of the work
A practical introduction linked to professional use.

Level certification

Assessment format: A knowledge check and analysis of supplied communications, recognising influence mechanisms and choosing a safe verification approach.

After passing: ProSentinel Academy / Social engineering / Level I

Level II

Pressure and susceptibility

Connect another person’s behaviour with the organisational context.

Outcome

You can explain why a situation increases susceptibility to influence and recognise the limits of that assessment.

Entry requirements

Level I or equivalent experience.

You can recognise indications of manipulation and the need to verify a request.

Audience and competency scope
Who it is for
People who can recognise basic influence mechanisms.
Competencies developed
  • Assess susceptibility associated with roles and circumstances
  • Compare signs of pressure with available information
Areas covered
Relationship context; organisational susceptibility.
Nature of the work
Applied analysis requiring comparison and reasoned judgement.

Level certification

Assessment format: Case assessment and an organisational recommendation, examining context, process weaknesses and an appropriate response.

After passing: ProSentinel Academy / Social engineering / Level II

Level III

Assessing team resilience

Independently assess complex manipulation risks affecting a team.

Outcome

You can present an assessment of influence risk and justify team preparation priorities.

Entry requirements

Level II or equivalent experience.

You can explain why a situation increases susceptibility to influence and recognise the limits of that assessment.

Audience and competency scope
Who it is for
People responsible for the readiness and security of others.
Competencies developed
  • Assess overlapping sources of pressure
  • Explain priorities for strengthening resilience
Areas covered
Decision pressure; consistency of team behaviour.
Nature of the work
Advanced work with ambiguity, individually or in teams depending on the objective.

Level certification

Assessment format: A complex case and defence of recommendations, integrating human factors, information flow and organisational constraints in decision-making.

After passing: ProSentinel Academy / Social engineering / Level III

After Level III

Next recommended competency

A new direction broadens your profile. The programme and entry level depend on your role and existing competencies.

From assessment to competency development

Where the starting point is an organisational concern, an audit of competencies, processes or information exposure can help define the training need. Objectives, access to material and assessment boundaries are agreed before work begins.

Audit scope and engagement process